The Permanent Secretary in the Ministry of Internal Affairs, Dr. Benon Mutambi has urged the staff at the Directorate of Citizenship and Immigration Control (DCIC) to exhibit high standards of service, saying they are the ‘face’ of Uganda.
Dr Mutambi made the call last Friday as he handed over shuttles to the DCIC staff at Entebbe International Airport. The vehicles, according to Dr Mutambi, will ease the transportation of staff.
“Our Staff will be able to arrive together and in time, and start work without any glitches arising from either too much traffic causing them to come late or any other unforeseen occurrence,” the Commissioner Immigration Control Anthony Namara, said.
The Principal Immigration Officer in charge of the Airport, Robert Kanuma expressed gratitude on behalf of the staff, pledging they would deliver quality services and ensure utmost levels of professionalism.
Top officials from sister agencies such as the Civil Aviation Authority (CAA), Uganda Revenue Authority, Aviation Police, Chieftaincy of Military Intelligence, Internal Security Organisation and External Security Organisation also attended the function.
Among the services DCIC offers are border management, issuance of passports and other travel documents like permits, visas and passes.
DCIC has upcountry regional offices in major towns like Mbarara, Gulu, Mbale, Fort Portal among others.