MTN and Airtel have denied increasing the prices on the face value of the airtime vouchers.
Recently, different shops in Uganda hiked the airtime prices in various parts of the country like Kampala, Masaka, Mbarara, Mukono, Mityana, Soroti, Buikwe, Tororo, Mbale and Gulu among others.
The prices were hiked on the most bought vouchers of Ugx 500 which was being sold at 600 and 1000shs at 1200shs or 1500shs.
The telecommunication companies have come out and said that those who sell airtime at overcharged prices do it illegally and also advised subscribers not to pay more than the amount printed on any of the recharge cards.
Alternatively, customers have been advised to explore other options of purchasing airtime such as MTN Mobile money, Airtel money and Easy Load.