Kampala: Minister of Foreign Affairs Okello Oryem has launched protocol information management system (PIMS) that is aimed at increasing efficiency in the administration of privileges and immunities to foreign diplomats.
PIMS is a secure web-based system that improves the availability and accuracy of data on diplomatic immunities. Therefore it is part of the e-governance system that was in 2011 launched by government of Uganda in a bid to recognize the use of information communication technology as a mechanism to foster economic development in the country.
During the launch Okello said the system is quick, easy to access information and exchange with other ministries, departments and agencies that will facilitate quick accreditation of diplomats.
“E-governance system has been embraced to improve service delivery by demystifying the role of government, simplifying procedures, enhancing transparency an accountability and availing timely information to the public,
He said the system is time saving since, “it reduces time taken to manually process IDs and accrediting diplomats and reduces workloads and paper,” added Mr. Okello.
The PIMS system has been developed in partnership with United Nations development program (UNDP) and it will be used by protocol department in MOFA and relevant staff in diplomatic missions and agencies” he said ministry of foreign affairs.
The digitalized and automated process include; arrival notification, accreditation and IDs, tax identification , permits and passes, motor vehicle registration, driver’s license , customer clearance, tax refund, airport pass and aircraft clearance.
However UN resident officer Rosa Malango applauded foreign affairs ministry for creating an innovative, cost effective, convenient and customized system to meet the needs of diplomats.
“The automation of protocol services will ease administration of rights and privileges for the diplomatic corps. We commit to support the roll out of this PIM system for a period of one year so that it can be operationalized and linked to other government services,” she said during the launch.