Bharti Airtel has announced that it has crossed the 100 million customers mark across its operations in 14 countries across Africa.
Airtel Africa is a leading provider of telecommunications and mobile money services, with a presence in 14 countries in Africa, primarily in East Africa and Central and West Africa.
Airtel Africa offers an integrated suite of telecommunications solutions to its subscribers, including mobile voice and data services as well as mobile money services both nationally and internationally. The Group aims to continue providing a simple and intuitive customer experience through streamlined customer journeys.
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According to Raghunath Mandava, Airtel Africa’s Chief Executive Officer, this is the positive momentum they have seen in customer acquisition and underpins their medium-term aspirations for revenue and profit growth.
“I am delighted to report that Airtel Africa has crossed the 100 million subscriber mark. This achievement is testament to the hard work of our employees and a clear reflection that customers value our network, service offerings and customer experience. I would like to take this opportunity to thank all the teams that have worked hard to get us here,” he said in Nairobi
Airtel Africa’s footprint is characterized by low but increasing mobile connectivity, with a unique user penetration at 43per cent, highlighting the potential for growth across its footprint.
The company believes in enhancing connectivity and digitizing the countries in which it operates and has invested to expand its network footprint and number of 4G sites to enhance network capabilities and support its future business growth.
A combination of an under-penetrated telecom market, a young addressable population and rising smartphone affordability, along with low data penetration and an underbanked population, will drive the growth opportunities for the data and mobile money segments moving forward.