MTN Uganda CEO Wim Vanhelleputte

The Chief Executive Officer of telecom service provider MTN Uganda Wim Vanhelleputte has refuted claims that the hacking into Pegasus Technologies Ltd affected the company’s mobile money services.

On 3rd October 2020, an aggregator, Pegasus Technologies Ltd experienced a security breach that impacted bank to wallet transfers. Reports indicate that over Shs10 billion was stolen in the security breach. The telecom company provides select mobile money services aggregated or integrated through third parties.

Wim said the incident did not affect any customer money mobile balances, a limited number of other services aggregated through the third-party provider were suspended as a precautionary safety measure.

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“The core of MTN Mobile Money services namely cash deposits, withdrawals, person to person transactions and MoMo payments were never affected nor compromised at any stage,” he said.

Investigations led by the Uganda Police Force are ongoing to identify the root cause of the incident. “We are confident the Uganda Police Force will conclude their investigations timeously and take appropriate action against the culprits,” he added.

He said MTN mobile money platform complies with the highest international ICT security standards and is subjected to regular assessments and reviews by internal and external assurance providers.