There was tension at Entebbe Airport after over 100 passengers who were scheduled to travel to UAE missed their flight. The missing of their flight is alluded to delay in getting their COVID-19 PCR test results.

Passengers travelling from Uganda to UAE are required by the destination to have an additional COVID-19 PCR test certificate issued within six hours prior to departure. Emirates usually advise passengers to undertake the PCR test between 1030 to 1300 hours in order to be in time for the flight.

According to statement released by Uganda Civil Aviation Authority (UCAA), the airline’s clients undertake the tests from Test and Fly Laboratory and Safari Laboratory. The two private laboratories have been testing Emirates passengers ever since travel restrictions to Dubai were eased, about a month ago.

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“The airline and testing laboratories are engaging with the affected passengers to enable them finalise modalities to travel on the next available flight,” UCAA said.

The group was supposed to aboard Emirates, flight number EK730 at 1845 hours on Tuesday, September 14, 2021 however the Authority is engaging the various stakeholders to ensure that corrective measures are put in place to avoid recurrence of the mishap. Inconveniences caused to the affected passengers are highly regretted.