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Kadaga feared humiliation on the floor, clears Oulanyah’s record

Deputy Speaker Oulanyah and Speaker Kadaga

Speaker Rebecca Kadaga yesterday caused drama on the floor of the House after she denied her deputy Jacob Oulanyah chance to speak.
Oulanyah’s who unusually attended the last sitting of the 3rd session of parliament , caused unease after he walked into the plenary unexpectedly.

Eagle online has learnt that the man from Omoro attended the plenary after previous attempts to seek redress from Kadaga appeared to hit a dead end.

Oulanyah’s name had earlier been made a subject of discussion in a sitting chaired by Ms Kadaga.

This was totally against the rules of parliament specifically rule 107 of the Parliamentary rules of procedures which state that for a Speaker or deputy Speaker to be discussed in the House , there must be a substantive motion and the accused must have a right to defend themselves.

But Kadaga using her blue ‘eyed boy’ Maurice Kibalya, the Bugabula South MP, smuggled in a discussion of Mr Oulanyah.
As the presiding officer who is supposed to play by Parliamentary rules , Kadaga allowed her deputy to be attacked in the House in total disregard of existing rules.

Mr Oulanyah’s crime was to return to the Omoro District #Covid-19 Task Force Shs20 million that had been paid to each MP through money that parliament deducted from the National #Covid-19 emergency budget.
The money was meant to support Ministry of Health fight against Coronavirus but Kadaga commandeered Shs10 billion from it and distributed to MPs.

This provoked national outrage and the president described it as immoral.The president directed MPs to return the money.
A section of MPs led by Gerald Karuhanga also petitioned court that ruled that MPs return money to the task force.

Several MPs including Oulanyah’s later returned the money. Kadaga insisted that MPs spend the money as directed by her.
She would later , however , clandestinely return the money to Kamuli District #Covid-19 Task Force through her assistants.

While she had allowed her blue eyed MPs to lambast Oulanyah, the Omoro man did not take it lying down as he insisted that such a record be expunged from the Parliamentary record.

Kadaga dilly dallied hence the Tuesday storming of the House by bow tied Oulanyah.
Kadaga refused to give him opportunity to talk on the floor and signaled Oulanyah for a discussion in closed doors.
She would later resume the sitting and instructed that the record be expunged.
The Omoro man walked out telling the media later that “ things must be done the right way.”
Kadaga is known for always riding the high horse and running public matters with a bit of vendetta. Deputy Speaker Oulanyah contested against her for speaker post in 2016 and that seem to have been the start of her vendetta with him.

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Ministry directive on wages in private schools is illegal

Isaac Ssemakadde

By Isaac Ssemakadde

On 18 May 2020 Mr Alex Kakooza, the ministry of education and sports permanent secretary, issued a directive for all directors and heads of education institutions to pay teachers and other staff their full salaries during the Covid-19 lockdown that started on 18 March 2020 with the closure of all education institutions.
The ministry cited its guidelines for staff employment in private schools and institutions which provide, among others, that school management shall pay fulltime staff during both school term and school holiday. It argued that despite the forced closure of education institutions to combat Covid-19, private institutions are expected to have budgeted for wages for the entire school year.
From a legal perspective, the ministerial directive is illegal, irrational, and fundamentally unfair. Here is why.
Illegality

First and foremost the directive is not an enforceable rule in law. Pursuant to section 57(d) of the Education (Preprimary, Primary and Post Primary) Act 2008, the minister of education and sports may, by statutory instrument, make regulations for the management and control of private schools. Clearly, the Act forbids the minister or her subordinates from using arbitrary letters, directives, guidelines, circulars, speeches, press statements or other documents by whatever name called to regulate the affairs of a private education institutions.
The ministry’s rule-making authority in relation to private schools can only be lawfully invoked by the education minister through a gazetted statutory instrument as defined in Part IV of the Interpretation Act.
It follows that in authoring and circulating the directive at issue, the permanent secretary not only usurped the rule-making powers exclusively vested in his line minister, but also failed to dress it up in the prescribed format. It is therefore blatantly illegal, null and void.
Secondly, even it were viewed as a matter of policy, the permanent secretary’s directive is plainly inconsistent with section 40(2)(a) the Employment Act 2006 and Article 26 of the Constitution. It is, to that extent, illegal, null and void.

Whereas under section 5(1)(n) of the Education Act 2008 the education ministry is responsible for development of management policies for private schools, this power must be exercised in accordance with existing laws such as the Employment Act 2006 and the Constitution. In other words the ministry’s policy- making authority in relation to private schools is neither absolute nor unqualified.
In relation to wages of teachers and other staff in private schools, the ministry’s policies must be consistent with Part V of the Employment Act 2006.
Section 40(2)(a) of the Employment Act 2006 releases an employer from the obligation to provide work and wages where the employment contract has been frustrated.

Frustration is a legal doctrine which describes a situation where contractual terms and obligations, such as the employer’s duty to provide work and the employees’ entitlement to wages, cannot be fulfilled due to an event not contemplated by the parties and to which neither contributed.
The public health measures invoked by government to combat the novel coronavirus pandemic starting on 18 March 2020 totally frustrated all employment contracts in the education sector which was deemed non-essential, except in the limited circumstances where some school owners were able to negotiate for the continuity of service by select staff or otherwise find alternative useful employment for the affected workers.

Schools may remain closed for a substantial period of time and employers may be unable to utilize the services of all teachers and other staff who were gainfully employed before the pandemic. Why should they be forced to continue providing remuneration to employees from whom they expect no work to done during this period of uncertainty?
Against this background the ministry’s policy directive, if we may call it that, unjustifiably ignores the doctrine of frustration of employment contracts and is tantamount to a hostile takeover of assets of private school owners to fulfill a populist agenda of government without prior payment of prompt and adequate compensation, contrary to Article 26 of the Constitution. This must shock our conscience as a nation that is yet to heal from the wounds of President Idi Amin’s populist expropriation of Asian properties in 1972. Are we going to let history repeat itself?

Irrationality
In issuing this directive, the ministry unreasonably combined like and unlike terms, as if it were oblivious of the four different categories of education institutions provided for under section 6 the Education Act 2008, namely public education institutions or government-funded institutions, government grant-aided education institutions, private institutions which shall include profit and nonprofit making entities, and non-formal education centres.
Whereas the wage bill in some of these institutions is fulfilled through government grants and subventions drawn from the Consolidated Fund, private institutions do not enjoy this privilege.
The directive is therefore devoid of logic insofar as it purports to impose a one- size-fits-all approach to education financing which is not only impracticable, but also insulting to private school owners who must painstakingly mobilise operational funds from a limited range of sources and usually on very onerous terms and conditions.

Furthermore, the directive was disingenuously conceptualized and is intended to serve an extraneous purpose outside the mandate and capacity of the ministry of education and sports, namely, the provision of basic social security to workers whose services the government itself has deemed non-essential during this crisis.
While nearly all sectors of the economy have been hard-hit by the government’s brutal lockdown measures, a stimulus package is yet to be offered to school owners in the private sector to help them fulfill the government agenda of appeasing non-essential workers furloughed by the pandemic.
It is preposterous for government to insist that employers must convert their pre-pandemic wage budget allocations into an impromptu social security fund.
Why should our government force private sector employers to be compassionate towards furloughed employees yet in other African countries, for instance Kenya and south Africa, lockdown wages have been funded by the government?
In France, the government provided an economic stimulus of 24 billion euros to the private sector to ensure that employees continue to receive their salaries for at least two months during the lockdown. Belgium opted to cover up to 70% of the employee’s salary, and the United kingdom has so far injected 42 billion pounds into a Covid-19 job retention scheme.

The NRM government has been busy borrowing from the East and from the West, piling up the sovereign debt ostensibly to provide social security and stabilize the economy. Trillions of shillings have been rapidly withdrawn from the national treasury ostensibly to serve the same purpose. It is therefore extremely hurtful that government is trying to abdicate its overarching obligations by intimidating and harassing private sector employers to carry its water. Have we now resorted to governance by shakedown?

Fundamentally unfair
Contrary to established principles of good governance, the impugned directive was not preceded by fair and adequate consultation with the relevant stakeholders, and is therefore devoid of any legitimacy or legal force. It is a half-hearted knee-jerk reaction that should be treated with the contempt it deserves.
In sum, the state’s historical failure to take adequate steps for the progressive realization of the rights to disaster relief and basic social security for all, including unemployed Ugandans, should not be used as an excuse to exploit and harass private sector employers during this crisis.

This article first appeared in The Observer, Wednesday, 3-9, 2020 Isaac Advocate Ssemakadde specialises in public law and human rights, and is the executive director of Legal Brains Trust, a Kampala-based democracy and human rights watchdog.

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Sports Betting in Uganda is Growing, but can eSports Surpass it?

People in Uganda just love sports. They have a particularly soft spot for football and top tier European competitions. In fact, you would rarely see them miss an English Premier League derby match and most of them are loyal supporters of some of EPL’s Top 6 teams.

When sports and football betting exploded in popularity around the world a couple of decades ago, Ugandans accepted that phenomenon wholeheartedly. They took to betting like a duck takes to water and have not looked back since.

Betting operators have been working in Uganda for quite some time and the country already has one of the most developed networks of offline betting providers in Africa.

What is more, all legal bookies are regulated by the National Gaming Board and these days there are more and more companies accepting online bets. This is something which is of particular interest for Ugandans at the moment as they have to spend more time at home due to Covid-19 lockdown measures imposed on them.

Not many Sports to Bet on

Online betting is great and it is fair to say that lockdown measures have made it even more popular with Ugandans. However, the same lockdown measures have also put most sports on hold. This has not been ideal for punters who have just discovered the benefits of placing bets while lying on their couch at home.

After all, there is not much use in having a top notch online betting app if you can only bet on Russian table tennis or low league darts matches.

It took around 3 months for the situation to slowly start improving and the big leagues and competitions to come back again.

However, even when regular sports are coming back they are still coming back one league at a time and this means that the sports betting offer is still quite small. Ugandan bettors who used to be able to choose from thousands of events every day are now limited to around 50 to 100 per day counting reserve leagues too.

eSports Have Filled the Void

This is where eSports have really helped. eSports are cyber gaming competitions in which players and teams compete against each other. They do this while playing games such as Counter Strike: Global Offensive (CS:GO), Dota 2, Overwatch, League of Legends (LOL) and other popular games.

These are played every day and as such are much better propositions for betting enthusiasts than regular sports. This goes double when there are no regular sports and that’s currently the situation Ugandans find themselves in.

What is more, eSports betting is actually quite easy to do and comes with various wagering options. Ugandan punters can bet on the winner of a match, winner of a specific map, Over/Under kills, on handicap markets and many other betting propositions you would see with regular sports.

The fact that eSports are almost always on and are so similar to regular betting makes them perfect for the Ugandan bettor. As an added bonus, most of these matches can be seen live on Twitch, the streaming platform gamers use to stream eSports events.

Punters can sign up for a basic streaming package, which is quite affordable, and can easily watch all of their eSports matches live. This is something which is not always possible with regular sports. TV rights for these are quite expensive, so Ugandan broadcasters try to choose carefully which ones they televise.

Can this Trend Continue in the Future?      

The whole Covid-19 situation and the expansion of eSports betting in Uganda have definitely made eSports more popular than regular sports betting for the time being.

However, it is easy to say that eSports betting is more popular when regular sports are not actually taking place. It will be interesting to see if this is still true when regular sports return to the scene in their full capacity.

Chances are that they will once again reclaim the throne, especially knowing how much Ugandans love them.

However, if someone told you that eSports would be where they are now before the Covid-19 disaster, you probably wouldn’t have believed them. That’s why, we should never discard the notion that betting on cyber sports might become more popular than wagering on regular sports. Especially not when we don’t know how long Covid-19 will paralyze our societies.

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Museveni opens public transport, and shopping malls as curfew stays

President Yoweri K. Museveni

President Yoweri Museveni has relaxed the #Covid-19 lockdown by allowing the return of public transport and opening of shopping mall for business.

Public transport is allowed but will carry half of normal capacity including both driver and conductor for buses and taxis. However, this will operate in the centre districts excluding 40 districts that are on the borderline.

“All passengers, drivers must wear masks, brokers, taxi/bus touts, hawkers are not allowed in public transport parks/ terminals”.
Museveni further directed a ban on boda-bodas, bars, saunas, saloons, gyms. Museveni said schools should remain closed except candidate classes which he gave one month of observance before opening.

“With education, we had thought of opening for finalists and we hoped that there would be enough space to avoid overcrowding and observe social distance. We have decided that we shouldn’t bite too much at this time”
For Arcades, the president said there should be maximum observance of the social distance and adhering to the guidelines. The partial opening up comes after 75 days of lockdown which saw no normal running of normal life. Uganda has registered over 450 cases of Coronavirus with the greatest percentage being of foreign truck drivers with no death. The country has also been praised for its handling of the #Covid-19 patients.

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URA speaks out on top bosses resignation

URA CG Mr. John Musinguzi Rujoki

The Uganda Revenue Authority (URA) has said that three senior Commissioners resigned from the tax body after a Board of Directors meeting that made “recommendations concerning re-organisation of the management of URA.”

In a press statement,the URA Management said the Board of Directors met on 28th May 2020 to discuss re-organisation and management of the tax body.

Eagle Online last night exclusively reported details of turmoil at the tax-body that was largely triggered by the controversial appointment of Musinguzi Rujoki to replace Doris Akol as Commissioner General.

Mr Rujoki’s appointment was not well-received among senior staff at the tax-body as many doubt his leadership nous.

On 29th May 2020,four senior Commissioners;Mr Dickens Kateshumbwa,Mr Henry Saka,Mr Samuel Kahima and Mr Silaj Kanyesigye Baguma chose to resign.

In the statement,URA revealed that following the re-organisation,Mr Patrick Mukiibi would be transferred from the position of Commissioner Corporate Services to position of Commissioner Domestic Services.

Ms Patience Rubagumywa will remain Commissioner Legal Services and Board Affairs.

Mr Herbert Musoke will remain Commissioner Internal Audit and Compliance.

Herbert Kagumire will remain Acting Commissioner Customs.

Mr Mathew Mugabi has been appointed Acting Commissioner Tax Investigations.

Mr James Kiiza has been appointed Acting Commissioner Corporate Services.

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Stickers for the essential workers still valid-Police

Fred Enanga, Police Spokesperson

The police have come out and cleared the air that the stickers that were issued out by the Ministry of Works and Transport to 26 categories of essential workers are still valid and helpful.

Senior Superintendent of Police – SSP Norman Musinga, also Kampala Metropolitan traffic police commander while addressing journalists at media center early this week had said police would not spare vehicles and drivers with essential stickers including those with letters of RDC because they had expired.

Adding that stickers that were no longer in use but advised to keep them for future purposes.

Hovever, Police publicist, Fred Enanga while addressing the journalists at Media Center on weekly inter Agency Joint task force Media briefing said, said they are received many calls as police from people seeking for clarification whether the stickers that were given to essential workers are still helpful.

“They are still calling us due to the conflicting information and interpretation that are out there, we want to come out and clarify that people who do have stickers even though they eased restrictions on the use of private vehicles and as we go forward we are looking at development of regarding public transport” Enanga explains.

Adding that their stickers are valid and they need to continue using them, however the time for curfew remains 6:30 up to 7pm.

Enanga further cautions that the delay in traffic jam should not be used as an excuse for being caught up in curfew time. And that everyone should therefore plan for the journeys well to avoid inconveniences.

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Relief as Tycoon Sudhir donates Shs10m to feed Ngamba Island chimps

THE executive Director Of Chimpanzee Trust Dr.Joshua Rukundo Acknowledged the Donation and appreciated the Support to Chimpanzees on Ngamba island.

City tycoon Sudhir Ruparelia has come to the rescue of Chimpanzees that were on the brink of starvation at Ngamba Island Sanctuary with a Shs10 million donation for buying food.
Ngamba Island Chimpanzee Sanctuary mainly depends on money from visiting tourists to feed the Chimpanzees, but that took a turn for the worse when the country was put on a total lockdown to prevent the spread of the Corona virus.

With no money from tourists, the Chimpanzees were on the brink of starvation until Sudhir Ruparelia came to their rescue, much to the delight of Chimp-loving Ugandans.
A Shs10 million cheque was handed over To Dr Joshua Rukundo,the Executive Director of the Chimpanzee Trust, by Ms Valentina Ajay,an executive from the Ruparelia Foundation.

Sudhir Ruparelia has supported the Chimpanzee Sanctuary at Ngamba for the past 20 years and as the facility marked its 20th anniversary in 2018, Sudhir adopted a baby chimp that he named Ruparelia, further cementing his bond with the sanctuary.

Ruparelia has been particularly supportive to Ngamba Island as he bought the land where it seats and donated it to the sanctuary.
Staff at the sanctuary were excited that Sudhir has not forgotten his namesake-Ruparelia, the chimp, during these times of dire straits triggered by the Covid-19 pandemic.
Ngamba Island hosts over 40 orphaned Chimpanzees rescued from different parts of East Africa.

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Three top URA Commissioners resign

Dicksons Kateshumbwa

Three top Uganda Revenue Authority Commissioners have thrown in a towel and resigned from their jobs.

The three are Dickson Kateshumbwa, the Commissioner Domestic Taxes, Henry Saka, Commissioner Tax Investigations and Silaj Kanyesigye Assistant Commissioner large taxpayers office.
Their resignation come at the time when CG John Musinguzi has just assumed office. Eagle Online has established that the problem messing up the former winning team at the tax board was the manner in which Musinguzi came after dropping of former CG Doris Akol. It is stated that an American lady who is believed to be at the centre of the confusion was introduced to the president as an expert on rental tax. However, this lady is said to have met the president through Attorney General before her contract could be issued, sources say she had already misled the president on how she would use Google maps to locate buildings that were reportedly evading rental tax.

Sources further reveal that after meeting the president through her proxies, she was rude to the URA team led by Ms Akol and Finance team led by Minister Matia Kasaija in two of the State House meetings. In one of the meetings, it is said the president asked the two teams from finance and URA as to why they were opposed to her ideas.
“Why don’t you allow her collect the revenues? I don’t care whether she takes 50 per cent of the revenues but what is hand is that we must collect rental tax.Have you been working with these landlords to under declare rental tax? a furious Museveni asked the teams.

However, after the meeting, Museveni is said to have constituted a three man team led by Dr. Era Suruma to study the proposal by the American lady who had just lost out in Kenya since President Uhuru Kenyatta had just dismissed same proposal on rental tax collection in Nairobi. The Dr. Suruma team had Suruma himself, John Musinguzi the current CG and another gentleman. The two rejected the report but Musinguzi is reportedly to have authored another minority secretly which he gave the president and hence thereafter, he was given the CG job.

Sources within URA say majority of the Commissioners and other senior managers have never come to terms with sacking of Akol and more so being replaced by a person who hasn’t been in the management of the tax body. So with the resignation of the three top commissioners, the country should expect more chaos at URA.

“Had Madam Akol been given same attention like Madam Kagina, we wouldn’t have these allegations of under performance but let us wait and see.” But these resignations come at the time when there reports that some senior managers were under investigations for corruption.

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KPMC Traffic Boss should be more pragmatic and sensitive in handling motorists post lock down

Mr. Deus Mukalazi

By Mukalazi Deus
Research Associate, Democracy and Rule of Law
Great Lakes Institute for Strategic Studies (GLISS).

On 27th May 2020, the Kampala Metropolitan Traffic Commander, SSP Norman Musinga issued a circular guiding on traffic during what he termed the Covid 19 period. The statement as has become the norm was circulated through all social media platforms. It’s important to note that this same statement was never officially shared on the official social media platforms of the Uganda Police Force including Facebook and Twitter.

In the circular, the Commander seeks to guide on how private cars should operate after the Presidential address on 19th may which eased the lock down by allowing private cars to get back on the road subject to observation of certain guidelines like carrying not more than three passengers including the driver and the occupants having a face mask on at all times. The cars were to resume on the 26th May 2020 and indeed this happened. The sudden ease of private cars saw a huge constraint on the traffic flow in the City and it was literally paralysed. As a result, many motorists were paralysed, and a good number failed to beat the curfew deadline of 7:00 PM which found them still stuck in traffic on the road. The Police responded by impounding the cars and arresting the motorists.

In the circular, a seemingly frustrated Traffic Commander blamed the traffic jam on what he called excitement, and ‘other motorists had nothing to do in town and just for the sake of getting out (sic) and move around town. Whether this is true or not is immaterial and a subject for another day, but it depicts an attitude of the police towards Ugandans and has a bearing on respect for inherent rights. The Uganda Police force, according to the constitution, shall be among other things professional and its members shall be citizens of Uganda of good character. With due respect to the Commander the tone and language of his circular is unprofessional and depicts Ugandans as people who are idle and wander around aimlessly. On the contrary, I want to believe that the people who stepped out on 26th May are trying to make ends meet. Some were going for crisis meetings at their workplaces where probably many of them were given the sad news of downsizing. Other had to go and seek medical examination and attention that was understandably impossible during the lock down. Some had the anxiety to go and check on their businesses and merchandise they had left unattended to downtown for over 60 days. It was inevitable and expected that the City would register such traffic on such a day. For a Senior Police officer to use such language to label them idle and arrest them for being stuck in jam and therefore unable to beat the curfew hour was a failure on his part not to use his discretion and pragmatically solve the situation.

The Deputy Resident City Commissioner, Nakawa,Mr. Burora Anderson, in a letter written to the Commander volunteered, and rightly so, to point out to him that the traffic jam has been exacerbated by the ongoing construction projects which are ironically aimed at easing traffic flow once completed. It’s important to note that there are construction works going on on John Babiiha Avenue, Clock Tower, Northern Bypass, Nakawa (Spear)-Ntinda and many others which he ought to know better.

Secondly, in the same circular, and perhaps based on the above attitude, the no nonsense senior traffic cop, outlined a number of traffic rules and regulations that they would be enforcing during this time which is well within their powers as per the Road safety Act of 1998 as Amended. However, there was an insensitive guideline given the situation. The move to impound all those vehicles which have not cleared their outstanding express penalty receipts. At a time when people have been under lock down for over two months, I found this “welcome” to the roads insensitive. This is the time when we need to show compassion and understanding to Ugandans and should be devising ways of waiving off certain financial obligations or if we can’t, defer them to a later date.

It’s important for police officers to always remember that they are supposed to guide the citizens and public. It’s a civilian force and this should not be left at the police training school. We should see this exhibited in how police officers deal and communicate with people, more so in situations like this, where covid19 has taken a toll on people’s lives.

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This is what Umeme is doing, to keep Uganda, especially our healthcare and manufacturing facilities switched on and running

Mr. Selestino Babungi

IN SUMMARY In the last few days, there has been some substantial easing, by government, of some of the lockdown measures that have thus far, protected Uganda from the raging Covid-19. As most Ugandans begin to return to work, they will be happy to find everything running and the lights on, just like at their respective homes. Behind all this has been the 1,625 men and women at Umeme; Uganda’s largest power distributor, working together in partnership with the generation and transmission partners, to keep Uganda, especially the healthcare and manufacturing facilities switched on and running.

By Selestino Babungi

Covid-19, the deadly disease caused by the Coronavirus is now a local and a global reality. I would like to applaud all our frontline healthcare workers and other individuals and institutions who are working day and night under the strategic guidance of our president, to keep this pandemic at bay in Uganda.
As guided by the President, H.E Yoweri Kaguta Museveni, while the healthcare workers fight the disease, care must be taken to keep the economy running, without compromising public health.
Umeme, accounts for over 97% of all electricity supply in the country and we therefore understand and appreciate that we must stay at work to keep the country switched on and running. I appreciate the efforts of our 1,625 staff and contractors who have remained committed to keeping the lights on. We also appreciate the support received from the security Joint Task Force, which has continued to support us during these tough times.
But Uganda can only keep the economy running, if we are all healthy and alive, which is why I urge all of us to join hands to fight the Coronavirus by adhering to all government directives and guidelines especially staying home and practicing the various safety measures that government has so articulately communicated.

Adjusting our processes to keep Uganda switched on

At Umeme- the safety of our customers, our staff, and the public has always been a priority. In light of the directives issued by the government, Umeme has had to inevitably make adjustments in our standard operating procedures to protect our staff and subsequently the public, but also ensure we reliably keep on the lights.
First of all, to reduce the level of human interaction, we have had to scale down on the number of staff coming to work physically. This has seen us reduce the number of staff per shift. To fit within the 12-hour night curfew, we have also had to create longer shifts of 12 hours in our contact centre and work management centre. We have further relocated staff required to be at work to service centers nearest to their places of residence.
The staff rationalisations however do not affect the technical teams. We have maintained the usual technical teams who attend to faults in Kampala, Entebbe & Mukono areas. Our entire upcountry faults teams are also fully operational. The specialised teams that attend to big breakdowns and vital installations such as factories, healthcare facilities, security installations, and other vital facilities are on standby.
The decongestion on our roads has also allowed us to respond to emergencies and technical faults faster and timelier. This is why for example even with the reduced workforce, our service levels remain high.

Umeme keeping health and manufacturing facilities running

Most referral health facilities, except Mulago National Referral Hospital, do not have dedicated power lines. They share these power lines with other users in the community in which these facilities are located. To ensure maximum efficiency during this delicate period, Umeme carried out preventive inspections and maintenance on these lines and the supporting substations to enhance their performance. We have also made sure that any emerging faults on these lines are prioritised ahead of other faults for faster restoration of supply.
Also the pre-paid meters to health facilities were replenished with credit to ensure continuity of supply without disconnection.
The continued investment in the distribution grid has significantly contributed to its stability and reliability. For this year, the plan is to invest a further US$ 80 million in substations, line works, and expansion of distribution zones. We also aim to convert the remaining 150,000 postpaid customers to pre-paid metering.

Protecting Umeme Staff and their families

For the safety of our staff, Umeme complies with the Ministry of Health Guidelines on CoVID-19 and has provided the required personal protective equipment like working goggles, hand sanitizers, vehicle sanitizers, and gloves, etc. Our field technical teams are under strict instructions to adhere to Ministry of Health guidelines while attending to network operations and technical customer service requests.
We urge the public to boost the efficacy of these initiatives by equally practicing the ministry of health guidelines, especially maintaining the recommended 4 meters social distance while dealing with our staff.
The investments in technology have enabled us to continue serving our customers through the use of digital channels at our contact centre, payments through digital channels, remote network management through the use of SCADA and remote working of our staff. Our operations would have been significantly derailed during the lockdown period if we had not embraced technology over the years.
Let us stay safe, stay home, and save lives.

Selestino Babungi, is the Managing Director, Umeme Ltd.

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