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Tension as WhatsApp goes down in Uganda

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There is growing tension and anxiety after Whatsapp went down in Uganda. The most reliable social media app went down earlier in the morning and hence cutting off communication for a couple of hours.

Many people have since been forced to resort to alternative means of communication which had been abandoned since the introduction of Whatsapp. For the last few hours, people have been communicating through phone calls, short messages and other modes of communication.

“What happened to WhatsApp, I am not receiving messages and my messages and not going through yet I have data,” one individual said while in a taxi heading to the city center. It was later realized the application off in the entire nation.

WhatsApp is an internationally available freeware, cross-platform centralized instant messaging (IM) and voice-over-IP (VoIP) service owned by American company Meta Platforms (formerly Facebook). It allows users to send text and voice messages, make voice and video calls, and share images, documents, user locations, and other content.

WhatsApp client application runs on mobile devices and can be accessed from computers. The service requires a cellular mobile telephone number to sign up. In January 2018, WhatsApp released a standalone business app called WhatsApp Business which can communicate with the standard WhatsApp client.

The client application was created by WhatsApp Inc. of Mountain View, California, which was acquired by Facebook in February 2014 for approximately US$19.3 billion. It became the world’s most popular messaging application by 2015 and had more than 2 billion users worldwide by February 2020.

By 2016 it had become the primary means of Internet communication in regions including Latin America, the Indian subcontinent, and large parts of Europe and Africa.

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